Return Policy

Return Policy for Online Purchases

This return policy applies to all purchases made through our website at khatalebdaatrading.com

Return Eligibility:

We accept return requests only within 24 hours of purchase, provided the following conditions are met:

• The product must be returned in its original, unopened packaging with the seal unbroken. 
• Products that have been used, opened, or had their seal removed are not eligible for return or refund.

How to Request a Return

To request a return:

• Contact our customer support team at WhatsApp +971 55 256 3070 within 24 hours of receiving your order.
• Provide your order number, a description of the issue, and any supporting images (if applicable).
• Once your return request is approved, we will arrange a convenient product pickup from your delivery location.

Manufacturer's Warranty:

KHAT ALEBDAA TRADING reserves the right to decline returns or exchanges if the product issue is found to be due to manufacturing defects. Such cases will be handled in accordance with the manufacturer's warranty terms and conditions.

Thank you for choosing KHAT ALEBDAA TRADING